Microsoft Dynamics 365 Customer Insights - Journeys Implementation and Support

Nurture campaigns, loyalty programs, insights: integrated within Dynamics 365

Increase customer engagement and build lifetime value

Put the customer in charge, reduce the heavy lift for your people and create marketing programs that fuel customer satisfaction with Dynamics 365 Customer Insights - Journeys and the Argano team. Our Dynamics 365 experts build the solutions and campaigns to increase conversion rates and average order value, that connect customers with your brand and mission, and fuel collaboration across sales, marketing, and operations.

Compelling, rewarding customer experiences

Create customer journeys, both online and offline, that align with your customers' preferences and deliver precisely what they need, ensuring a seamless and personalized experience. Personae-driven and AI-fueled, the customer experiences you can build in Dynamics 365 Customer Insights - Journeys incorporate triggers based on market segments, demographics, and buying behavior, providing a complete picture for your team and a rewarding journey for your customers.

Cross-channel campaigning

Dynamics 365 Customer Insights - Journeys provides the tools required to build omnichannel campaigns that drive conversions and build loyalty. Transform customer emails, contact form submissions, and any customer inquiry into nurture campaigns that connect with customers across all channels: SMS, websites, direct response, telephony, and even in-person.

Complete customer intelligence

At every interaction - whether it's a visit to your website, a click, a call, a purchase, a return, a service inquiry, or a social media update - your customers are providing valuable insights into their wants and needs. With Dynamics 365 Customer Insights - Journeys, capture every input and create unified, data-rich, actionable profiles for every prospect and client, storing them centrally and creating a single source of truth for every sales and customer service representative.

Events, emails, everything

Our consultants optimize Dynamics 365 Customer Insights - Journeys as the central hub for all marketing activities. We track events, manage budgets, teams, presentations, and travel. Additionally, we streamline customer communication across channels, create loyalty programs, and build webforms. With Dynamics 365 Customer Insights - Journeys and the Argano team, there are no limits.

Want to know more?

Contact us today to learn how our solutions will fuel your digital transformation.

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